How Can We Help?
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Plans & Billing
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My Account
Manage your account settings, change password, or update your profile.
Password Recovery
Forgot your password? Reset it securely through email verification.
Features Guide
Learn about all available features and how to get the most out of the service.
Common Questions
After creating an account and signing in, head to the Dashboard. From there you can add your Steam credentials, select the games you want to idle, and start the service. It will continue running in the cloud automatically.
When your 100 free hours are used up, a "Renew" button appears on your dashboard. Click it and you'll instantly receive another 100 hours — completely free, as many times as you like.
We accept major credit/debit cards and various other payment methods through our secure payment processor. All transactions are encrypted and your payment info is never stored on our servers.
Yes, we offer refunds if requested within 72 hours of purchase. Contact support and we'll process it promptly.
You can request account deletion through the dashboard or by contacting support. All your data will be permanently removed from our systems, subject to any legally required retention periods.